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What is Venue Map?
The venue map is an interactive layout of PCs, consoles, and other elements. It allows you to efficiently organize the virtual space, manage devices, monitor sessions, and interact with players.
Management Mode

Commands for one PC
Commands for PCs can be sent in Map → Management mode.
- Right-click on any PC to open the list of available commands: power on/off, start/end session, restart, top up balance, and more.
Commands for multiple PCs
You can select multiple PCs and send commands simultaneously.
- Click on the PCs you want to select, then choose a command from the top menu.
- Use the Select All button to select all devices on the map at once.
PC and console statuses
The commands that can be sent to PCs and consoles depend on their status: online, offline, with a user session, or a one-time access code one.
The ℹ️ button opens an explanation of the colors and statuses, making it easier to quickly understand the devices' state.
📌 To check information about the active user session, hover the mouse over the PC or console. You will see the user's login (or access code number), balance, zone, device type (PC or console), session duration, rate, and discount level.
Topping up balance
To top up a user's balance:
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Right-click on a PC with an active session of a registered user or guest (via access code).
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Select the Top up command.
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Enter the amount, select the cash shift, and optionally leave a comment.
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Confirm the action by selecting a payment method.
To top up the balance for multiple users simultaneously:
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Click on the PCs with user sessions.
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Select the Top Up command from the top menu.
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Enter the amount to top up the balances. This amount will be applied to both users.
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You can edit the amount for each user individually.
Selling a pass
To sell a pass to a user:
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Right-click on a PC with an active session of a registered user or guest.
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Select the Sell pass command.
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In the opened window, select the desired pass and confirm the action.
To sell a pass to multiple users simultaneously:
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Click on the PCs with user sessions.
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Select the Sell Passes command from the top menu.
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In the opened window, select the desired pass and confirm the action.
Important! If no passes are set up for one of the selected users, the selection window will be empty.
Configuration Mode

Placing Elements on Map
You can organize elements in Map → Configuration mode.
In the admin panel → Settings → Map settings, you can select the items that will be available for placement on the map. Unselected items will not be displayed for selection.
Open the Elements tab to view and select items for placement, such as PCs, consoles, walls, VR zones, ping pong table, reception, etc. These elements are not billed but will help recreate the actual layout of the venue.
To place an element:
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Click on an element to select it and move it to any empty cell on the map.
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The element will remain selected until you choose another one, place it in position, or navigate to a different section.
- Some elements can be rotated. Hover over an element (for example, a wall) and click on the rotate icon.
- To delete an element, hover over it and click on the "x" icon.
Editing Devices
- Click on a PC or console to change its number, device type, zone, or MAC address.
Auto Shutdown and Restart Settings
In the Settings tab (Configuration mode), you can set the following parameters:
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Restart PC after session ends
Set the time after which the PC will automatically restart. This is especially useful if you're using a diskless system, such as SENET Boot.
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Shutdown PC after session ends
Set the idle time after which the PC will automatically shut down.
📌In the Settings tab (Configuration mode), you can find E-launcher (Shell installer) and the installation key.
Adding PCs
PCs will automatically appear on the venue Map after installing E-Launcher — the Shell gaming interface installer. PCs can also be added manually in the Elements tab.
Using Map on mobile?
To send a command to one device:
- Press and hold the PC or console icon.
To send a command to multiple devices:
- Tap on each of them and select a command from the menu at the top.
- Tap the Select all (✓✓) icon to select all devices on the map.
The map allows you to place elements in mobile mode as well. To do this:
- Tap on an element to place it on the map and put it on any free cell.
- Tap on the placed element to remove it. Some elements can be rotated.
Other Features
Chat with gamers
Access the chat with gamers via the button at the top of the admin panel. It is used for quick messages during a session. The chat is available from any tab.
Chat with support
You can access the technical support chat at any time by clicking the button in the bottom right corner of the admin panel.
Quick tips
The lightbulb icon 💡 opens a mini-guide for using the map. It’s a quick way to learn how to use the main features.
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