- Firstly, you need to activate the refund option, so go to the “Settings” section in the admin panel. In the “Cash register and transactions” subsection, activate the “Refund” option.
- To refund the money, go to the “Cash register” - “Refund” section, enter the receipt number; the funds available for a refund will be displayed, then press the “Refund” button and confirm the action with the password of the current cashier.
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