SENET Cash Register: A Guide for Cashiers

Contents:

• Opening a shift
• Closing a shift
• Creating a receipt
• Balance top-up
• Refund processing
• Postpaid sessions
• Cash deposits and withdrawals
• Selling goods and services
• Venue revenue monitoring

The Cash Register is a system module where you can generate receipts for paying for gaming time, goods, and services, as well as perform other money-related operations.

To get started, open the Cash Register section.

Opening and Closing a Cash Register shift

To start working, log in to the admin panel using your credentials.

Opening a Shift

To open a shift:

1. Go to the Cash register section (1).

2. Select the center (2).

3. Choose the cash register (3) you will be working with.

4. Enter the cash register Balance (4). If there is no balance, enter 0.

❗️ If the input field is inactive, the cash register is already open, and no input is needed.

5. Click Open cashier shift (5).

📌 In the Balance field, you can enter the amount you want to account for when opening the shift. This can include money for change or the remaining balance from the previous day.

At the end of the shift, you must withdraw the same amount.

6. Done! In the transaction history, you should see the successful opening of the cash register shift.

Closing a shift

There are two ways to close a shift:

• Closing the cashier shift – ends your shift (cashier's shift) but does not close the overall cash register session or reset the revenue. Another cashier can open a new shift within the same cash register session.
• Z-report – fully closes the cash register shift, resets the revenue, and ends all open cashier shifts.

Closing the Cashier Session

1. In the Cash Register section, click Close shift.
2. Enter your password to confirm.
3. The system will finish your shift, saving the date and time of its completion.

Full shift closure (Z-report)

1. In the Cash Register section, click the Actions button (1) and select Z-report (2).
2. Enter your password to confirm.

3. After Printing the Z-report (which contains all operations for the cash register shift and revenue), the system will:

• • Close the cash register shift.
  • Сlose all open cashier shifts.
  • Reset the revenue.

To continue working with the cash register, a new shift will need to be opened.

Creating a receipt

A receipt can be used to start a session for an unregistered client or to top up a balance.

To create a receipt:

1. Open the Receipt tab (1).
2. Enter the receipt amount (2).
3. Click Confirm (3) or press Enter. The system will generate a 4-digit receipt code.

4. Select the payment method – cash or card.

Topping up balance

You can top up a client's balance in two ways:

• By workstation number
• By client’s login

Top up by workstation number

1. Open the Workstation tab (1).
2. Enter the top-up amount (2).
3. Enter the PC/console number where a client's session is active (3).
4. Click Confirm (4) or press Enter. The system will display the client's login or receipt number.

5. Select the payment method to complete the operation.

Top up by client’s login

1. Open the User tab (1).
2. Enter the top-up amount (2).
3. Enter the client’s login and select it from the list (3).
4. Click Confirm (4) or press Enter. The system will display the client’s balance information.

5. Select the payment method to complete the operation.

Refunding a payment from a receipt

If the client needs to refund money from a receipt:

1. Open the Refund tab (1).
2. Enter the receipt number (2).
3. Click Confirm (3) or press Enter.
4. The system will automatically calculate the refund amount. Click Refund (4) and confirm the action with your password.

Important! Refunds can be made for both receipts issued after paying for goods/services and receipts for topping up.

If the receipt has not been used, the entire amount will be refunded. If part of the funds have already been spent, only the remaining balance is refundable. A refund for a receipt can be processed within the cashier’s shift who issued the receipt, provided that the funds were not used and no more than 12 hours have passed.

If bonuses were credited during the receipt top-up, the system will display the bonus amount, which will be deducted during the refund.

Postpaid sessions

The Postpaid Sessions tab shows all current and unpaid postpaid sessions in the venue.

Available actions:

• Close active session (1) – End the user’s session, choose a payment method, and complete the payment. A transaction receipt will be generated.
• Pay for completed session (2) – Choose a payment method and complete the payment. A transaction receipt will be generated.
• Delete unpaid session (3) – Click the delete icon (3). In this case, the session will not be paid for, and the funds will not be reflected in the cash register.

Important! It is not possible to close the cash register shift if there are unpaid postpaid sessions. Information about unpaid and deleted postpaid sessions can be found in the "Unpaid postpaid sessions" report.

Adding and Withdrawing money from the Cash Register

• Adding to the Cash Register

1. 1. Click the Actions button and select Add funds (1).
   2. Enter the amount and comment.
   3. Confirm the action.

• Withdrawing from the Cash Register

1. 1. Click the Actions button and select Withdraw funds (2).
   2. Enter the amount and comment.
   3. Confirm the action.

📌Only cash can be withdrawn. To check the breakdown of cash and non-cash transactions, open the "Daily revenue" tab in the cash register section.

Selling goods and services

To quickly find the desired product or service in the cash register's Shop, you can:

• Select a product category;
• Use the search by name;
• Sort the list by the date added, price, name, or stock quantity.

To sell a product or service:

1. Go to the Shop tab.
2. Select the product or service. Each click adds +1 to the quantity.
3. Click Checkout.

4. A modal window will open where you can:

• • Change the price of the product (1) if you want to sell it with a discount. Changing the price during the sale does not affect the price of products/services in the product cards;
  • Change the quantity of the product (2);
  • Remove the product by clicking the trash icon.

5. If everything is correct, click Checkout (3) and choose a payment method – cash or card.

Monitoring the venue’s revenue

There are several ways to check the venue's revenue:

1. Print X Report (1) – This is an interim report that shows the current revenue status. It does not close the cash shift and does not reset the revenue, so it can be generated an unlimited number of times.

2. Print Z Report (2) – This report shows the venue’s revenue, closes the cash shift, ends all open cashier shifts, and resets the revenue. It is recommended to generate the Z report every 24 hours to avoid incorrect accounting.

3. View the "Daily revenue" tab – the total revenue of the cash register is displayed at the top of the open window (1), showing the amounts for cash and cashless transactions. At the bottom of the window (2), the current income of the cashier who is working is displayed.