Map
- Is it possible to transfer a user from one PC to another?
- Features of transferring Steam games on PCs
- Features of transferring Epic Games Launcher's games on PCs
- Features of transferring Origin games on PCs
- Features of transferring Battle.net games on PCs
- How to refill user's balance from a club map?
Cashdesk
- How to sell combos?
- Customization of non-fiscal checks
- Working in the Senet cashdesk: guide for a cashier
- What is an X-report?
- How to refill user balance by PC number?
- How to refill balance by user login?
Reservation
Shop
- How to create combos?
- How to refill the balance of goods?
- How to write off goods?
- How to delete shop items?
- How to create cards of goods or services?
- Orders processing in the CAP
Content
- How to add Rockstar licenses?
- How can I fix a Discord launch error?
- HyperX NGENUITY setup
- Why does Steam ask for a verification code during logging into an account?
- How to delete/edit torrents?
- Is it possible to pre-create torrents?
Statistics
Dashboard
Zones, rates and tickets
- How to set up bonus balance for players?
- Why can't a gamer buy more than one pass?
- What are “minimal payment” and “minimal session duration”?
- The loyalty program
- How to set up a discount on the loyalty program for pass purchasing?
- Are pasess settings applied to already purchased ones?
Users
- Admin panel's access rights
- How to create an account for a venue employee?
- How to change admin password?
- How to reset password for a user?
- How to create a new role and a user group?
- How to ban a user?
Settings
Consoles and SENET controllers
- How to manage a session on a game console?
- How to configure the controller (new generation)?
- What is the SENET controller?
- Why does the controller not appear on the club map?
- What should I do if the black screen appears during a session on the console?
- What should I do if the screen blinks during a session on the console?
Other questions
- How to create printing rates?
- What is the difference between standard registration and registration by phone number?
- Is it possible to transfer funds from one account to another?
- Is there a bonus system for users?
- Is it possible to set up the obligatory users' registration in the club?
- Is it obligatory to use a thermal receipt printer?