Better communication capabilities with terminals

Lucas Monteiro

12 de diciembre de 2020 14:00

Facilitate communication with the customer at the terminal.

TEXT CHAT
- The creation of an internal text chat in which the history of the day's conversations with the client is kept would be a great resource

VOICE RECORDING
- The possibility for the attendant to record a message and send it to 1 terminal or to selected terminals so that it can be played automatically in the customer's headset. This feature is excellent as it does not interfere with the customer's game and is really a very good way to communicate with the customer at the terminals especially if the cyberclube is large or the terminals in separate environments.

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  Customer Success

  17 de diciembre de 2020 16:08

  Dear Lucas,

  Thank you for giving us feedback on means of communication with gamers in the club. 

  We will be taking note of your feedback to ensure that it is delivered to our development team so they can analyze the issue in more detail and put the priority on the request. Again, I appreciate you taking the time to send us this helpful response.

  Don't hesitate to reach out if you have any more questions, comments, or concerns.

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