Version 80 – Purchase of passes using bonuses

Date: 18.09.23

NEW: CAP/Shell

    With this update, we aim to make the bonus balance functionality even more convenient and intuitive for employees and venue visitors.

     The "Bonus Balance" add-on is required to display the bonus balance and its components.

    1. Bonus balance updates

• Visual changes

   Bonus funds stand out in the system's interface due to a special icon that makes them visible and highlights the distinction between the main and bonus balances. 

    The label Current is placed next to the balance debited during a user's session in Shell.  This allows users to view which balance is being debited during a session. If a pass is being used, the label is hidden. 

• Change of working principle

    Bonuses are credited only to the bonus balance of registered users. Settings for main balance and unregistered visitors are not available.

     The modifications also apply to bonus receipts. Bonus receipts cannot be used to register or top up an unregistered account. Bonus receipts replenish the balances of registered users only.

    The Users section now includes a column displaying the amount of clients' bonus balances. Bonus accruals and withdrawals can be found in the Sessions history, Receipt history, and Balance history tabs.

   
    2. Billing priority

    The functionality enhancement enables you to set the billing priority at your discretion. This means you can choose whether to debit the primary or bonus balance first.

• The default priority

    Passes have the highest priority, therefore if a user has one, the system will consider it first. If а user does not have an available pass, funds will be debited from the balance at the set rate. The system considers the billing start parameter and client discounts.

     By default, the bonus balance is debited first. When the bonus balance is depleted, the main balance is debited. 

• Billing scheme

• Priority settings

     If you want the main balance to be debited first, go to Settings → Loyalty Program. Find the Billing Priority option and select "Main balance" from the drop-down list. Once you save the changes, the main balance will be debited first.

     
     Bonuses cannot be credited to the main balance.

    3. Purchase of passes using bonuses

     Users can now purchase a pass using their accrued bonuses. By default, the option is turned off. 

• Activation of the option

     To turn on the option, go to Zones and rates → Passes and open the card of the pass that should be available for purchase using bonuses. The option should be set up separately for each pass.

    In the card of the pass, enable the Can be purchased from Bonus balance option and save the changes.

    Passes that can be purchased with bonuses are displayed with a bonus icon. The icon is displayed in CAP and Shell.

• Purchase by users

     When purchasing a pass, the client will have the option of paying from either the main balance or the bonus one. It is not possible to pay part main and part bonus balance, thus one of the balances must have the required amount. 

• Sales and purchase data

     Employees can view information on the pass and the balance from which it was purchased in Users → Passes history in the admin panel. 

   Users can check the purchase status in the Balance History section in Shell by clicking on their nickname or avatar.

 
     4. French 

      The SENET system interface is now available in French.

BUG FIXES

1. Fixed the situation when the modal window of user authorization with a new receipt on Map closed with an error if the cashier session was not opened.
2. The receipt refund function has been fixed. The system return request is processed instantly, regardless of the number of receipts returned in a row.
3. The error indicating a lack of items in the stock is displayed correctly.
4. The live chat in Shell is animated in yellow when a user receives a new message from the administrator.