SENET ID [Web Portal] – ENESTECH Software

SENET Portal Overview
Adding a Venue
Profile & Settings
Home Page
Menu Overview
Deleting Accounts or Venues
News & Notifications

SENET ID portal: https://senet.id/sign-in

The SENET web portal allows users to access and manage their SENET ID account from a browser. It provides the same core functionality as the mobile app, with a layout adapted for desktop use and convenient account management across multiple venues.

Manage your account from one place:

View and top up balance
Purchase and track passes
Book PCs and consoles
Connect and switch between venues
Receive news and notifications
Manage profile and account settings

Adding a Venue to SENET ID

Your SENET ID can be connected to multiple venues.

Each venue maintains its own:

Balances
Passes
Bookings

Users can:

Switch between venues
Receive notifications from different venues

SENET ID Connection Code

To access venue-specific information on the portal, users need to connect the venue using a code provided by the venue administrator. It can be found in CAP's menu.

Once code is entered and confirmed, the venue appears in the list of connected venues both in the app and portal.

How to Add a Venue

Venues can be connected on the start page or in the Profile tab.

Click Add venue.

Enter the code provided by the staff.

3. Link the existing venue account or register if you don't have one.

Profile and Account Management

SENET ID portal allows switching between venues at any time to manage bookings, balances, and passes.

In the Profile section, users can view their personal information and change their passwords.

What’s displayed on the Home Page

The portal home page displays basic account information:

💰 Balance – view main and bonus balances. View balance history with a click.
💳 Top-up – add funds online if a payment system is connected.
🎫 Passes – buy and view available passes and their statuses.
🕒Bookings – book and view active bookings, dates, venue, duration, and deposit. Pass cost is included in the deposit if purchased at booking.
News - view recent news and announcements.

What’s available in the Menu

The portal menu allows management of account and venue activities:

🏠 Home – your venue dashboard.
🕒 Booking – book and review active bookings and details.
🎫 Passes – buy passes and monitor expiration.
👁️ Profile – update avatar, personal info, and password.
💳 Balance History – track all top-ups and spendings.
🔔 News – view venue announcements.
Signed documents - see the list of accepted documents, e.g., Terms & Conditions.
📞 Contacts – find venue address and contact information.

Deleting Accounts or Venues

Deletion behaves differently depending on what is removed:

Deleting a SENET ID (global account) removes the global account and all connected venue accounts. Data is anonymized, and recovery is not possible.